Frequently Asked Questions from Racers

MotoTally just writes software. Your series administers your series. If you have questions about anything not covered here, you need to contact your series, not MotoTally.

The MotoTally Website

This website is designed for prospective and current users of MotoTally, not racers. It might have links to a few series' results or points standings, but those are just for examples. YOUR series' website is where you should go to find online series registration, pre-entry, results, points standings, and links to any other MotoTally web content that your series is using.

How do I log in to the MotoTally website?

This website is not for racers. There is no "racer login" or "racer account". The login screen is for users of MotoTally software.

How do I update my information (address, email, phone, sponsors)?

If your series uses online Series Registration, you can update your info at the start of the season when you buy a membership or reserve your number. They may also have a Rider Info Update option enabled, where you can go in and update your info there as well. You can also update your info when using online Pre Entry for an event (if they have it enabled). Otherwise, you'll need to contact your series and give them your updated info, or tell them the next time you are at signup.

How do I unsubscribe from results notifications?

You can completely unsubscribe from any and all series results notifications here: Results Notifiation Unsubscribe. If you just want to unsubscribe from a single series, go to that series' results page and look for the Results Notification link at the bottom of the page (you can unsubscribe there).

When will the results be posted?

Your series is the one scoring your race. They will post the results (hopefully) as soon as they are done, or as soon as they have an internet connection.

Where are the live results?

MotoTally can score completely offline, or if an internet connection is available, the series can push live results online. IF your series is doing live results, there will be a link to them on your series' results page (in the same place you always go for results).

I have a question/problem with my reserved number or membership, who do I contact?

You should have received a confirmation email with contact info in it. If you can't find that email, it came from registration@moto-tally.com. Check your spam filter. Otherwise, contact your series.

I have a question/problem with my event pre-entry, who do I contact?

You should have received a confirmation email with contact info in it. If you can't find that email, it came from preentry@moto-tally.com. Check your spam filter. Otherwise, contact your series or the promoting club.

I got an error on while on the MotoTally website, what should I do?

Send an email to Brian @ MotoTally and let him know. Please include the URL of the page you were accessing, along with an account of what you were doing (or steps to reproduce). A screenshot of the error would be nice too!